Interactive Learning Program

This course combines online learning with out-of-class learning opportunities encouraging participants to fully experience all aspects of Walt Disney Parks & Resorts as a learning laboratory. Participants will engage in group and individual learning activities designed to expand their knowledge and understanding of fundamental elements such as communication, partnerships, and responsibility as they impact the formulation of successful business strategy.

Through self discovery and integrated learning opportunities, participants will develop a greater understanding of Walt Disney Parks & Resorts.

Learning Objectives

- Assess the impact of: heritage, communication, technology, and the global economy upon the overall internship work experience and the development of transferrable knowledge and skills.

- Appraise the impact of heritage, communication, technology, and the global economy on determining corporate business strategies.

- Gain insight into the corporate initiatives of The Walt Disney Company as a Fortune 100 corporation.     

- Compare and contrast communication strategies as they relate to cast excellence, guest satisfaction, and business results.

- Characterize the knowledge, skills, and behaviors needed by leaders to achieve success.

- Examine the role technology plays in cast development, guest expectations, and in achieving positive business results. 

Assessments & Grading

- Heritage Activity & Quiz

- Resort Exploration

- Leadership Activity

- Corporate Partnership Project

- Theme Park Labs

- Research Paper

- Attendance (which is required; a max of two absences are allowed)